Cancellation & Refund Policy

At Kadai Kanakku, we strive to deliver the best retail management, POS billing, and inventory software for your shop. This policy details our cancellation and refund procedures for paid software subscriptions and service plans.

1. Subscription Cancellation

• You can cancel your subscription plan at any time by contacting our support team at support@kadaikanakku.in or calling +91 9943958576.
• Upon cancellation, your store account will remain active until the end of your current paid billing cycle.

2. Refund Eligibility & Money-Back Guarantee

• We offer a 7-day money-back guarantee for new subscription plans. If you are not satisfied with Kadai Kanakku within 7 days of initial subscription activation, you can request a 100% refund.
• Refund requests raised after 7 days of payment will be reviewed on a case-by-case basis.

3. Refund Processing Timeline

• Approved refunds are processed to your original payment mode (UPI / Bank / Card) within 3 to 7 working days.

4. Contact Support